This Shipping Policy forms part of our Terms & Conditions and applies to orders placed through our Website for delivery to addresses in Germany.
We deliver to addresses within Germany, subject to any delivery restrictions indicated on the Website.
Available delivery methods and any applicable delivery restrictions will be displayed before you complete your order.
Shipping costs:
Additional shipping charges may apply to oversized or heavy items, such as fishing rods or bulky equipment.
Where such additional charges cannot reasonably be calculated in advance, you will be informed before placing the order that additional charges may apply. No additional shipping charge will be imposed after the order has been placed unless expressly agreed with you.
Delivery within 4–6 business days, unless a different delivery period is specified for the relevant product or delivery method.
The applicable estimated delivery period will be displayed on the Website or during checkout.
Where express or priority delivery options are available, shorter estimated delivery periods may apply.
Delivery periods may be affected by circumstances beyond our reasonable control, including courier disruptions, severe weather conditions, strikes or other events affecting transportation.
Where no specific delivery period has been agreed, the goods will be delivered within the period required by applicable law.
Orders are processed and dispatched after payment confirmation in accordance with the delivery information provided on the Website.
Once your order has been dispatched, we will normally send you a dispatch confirmation by email together with tracking information, where tracking is available for the selected delivery method.
For deliveries to consumers, the risk of accidental loss of or damage to the goods remains with us until you, or a third party designated by you other than the carrier, acquire physical possession of the goods.
If you independently instruct a carrier that was not offered by us to transport the goods, the statutory rules concerning the transfer of risk will apply.
You are responsible for providing a complete and accurate delivery address.
Delivery may also be made in accordance with delivery instructions or other delivery arrangements authorised by you, subject to applicable law and the carrier's delivery terms.
If delivery cannot be completed due to circumstances attributable to you, including:
the parcel may be returned to us.
Where we incur additional shipping or return costs as a direct result of such circumstances, we may require reimbursement of the reasonable additional costs actually incurred, to the extent permitted by applicable law.
Any refund due to you will be processed in accordance with our Terms & Conditions and applicable consumer law.
This section does not affect your statutory rights, including your statutory right of withdrawal where applicable.
Prices for sales to consumers in Germany include applicable VAT unless expressly stated otherwise.
Goods delivered to Germany under this Shipping Policy are dispatched from within the European Union.
Accordingly, customers are not required to pay customs import duties solely as a result of the shipment of goods from Cyprus or another EU Member State to Germany.
Any applicable shipping charges and other mandatory costs will be disclosed before you place your order.
We are not responsible for a failure or delay in delivery to the extent caused by circumstances beyond our reasonable control.
Such circumstances may include:
Where such circumstances affect your order, we will take reasonable steps to minimise the delay and will inform you where appropriate.
Your mandatory rights under applicable consumer law remain unaffected.
If your order is damaged during delivery or does not arrive, please contact us as soon as reasonably possible at:
Please provide your order number and, where applicable, photographs or other information reasonably necessary for us to investigate the issue.
For consumer deliveries, loss of or damage to the goods while the risk remains with us does not affect your statutory rights.
Where appropriate, we will arrange a replacement, refund or other remedy in accordance with applicable law and our Terms & Conditions.
For questions regarding shipping or delivery, please contact:
MAXFISHING LTD
Neofytou Nikolaidi 17
Sofoclio Pittokopitis Business Center
Flat/Office 406
Paphos 8011
Cyprus
Email: info@maxfishing.com
